العربية
help & support
How to reach us, and quick answers about the Anabolic Kitchen app and your meal plan.
Who we are
The Anabolic Kitchen app and anabolic.qa are run by Anabolic Kitchen W.L.L., commercial registration 154270, commercial licence 198849, Building 25, Street 185, Zone 55 (Al Aziziya), Doha, Qatar.
We cook meal plans in our kitchen and deliver them to addresses in Qatar. We also run the Anabolic Kitchen and Anabolic To Go restaurants.
Contact us
For your plan, deliveries, payments, refunds or your account:
- Phone: +974 6627 6555
- WhatsApp: +974 5099 9857
- Email: contact@anabolic.qa
Our restaurants
| Branch | Address and phone |
|---|---|
| Anabolic Kitchen Aziziya | Aziziya Street, Zone 55, Street 185, Building 25 · +974 6627 5556 |
| Anabolic Kitchen Duhail | Duhail Night Market · +974 5120 0018 |
| Anabolic Kitchen Thumama | Thumama, Zone 50, Street 351, Building 343 · +974 5999 8198 |
| Anabolic To Go Lekthafiya | Lekthafiya, District One, Zone 66, Street 51, Building 131 · +974 3312 3444 |
| Anabolic To Go Thumama | Thumama, Zone 50, Street 351, Building 343 · +974 5999 8196 |
Our Anabolic Kitchen and Anabolic To Go branches are also on delivery apps. Orders placed there are covered by that app's own terms and privacy policy.
Common questions
- My sign-in code has not arrived. Check that the phone number is right. Wait a minute, as the SMS can take a moment, then try again. If it still does not arrive, contact us.
- Changing your meals. You can change the dishes for a delivery day in the app until 11:59 PM Qatar time two days before the delivery. For example, for a Thursday delivery, until 11:59 PM on Tuesday. After that the day is locked.
- Pausing, or changing your delivery window or address. Contact us at least 2 days before, and our team arranges it. Paused days are added back to the end of your plan when deliveries resume.
- Cancelling your plan. In the app: Manage plan, then Cancel subscription. Deliveries stop from the date the app shows.
- Refunds. When you cancel, the app shows your refund for the days not yet delivered, and it goes back to your original payment method, usually by itself within a few working days. If money was taken without a plan, or you were charged twice, contact us and we refund it in full. The full rules are in our Terms.
Deleting your account
In the app: tap your profile icon, then Account, then Delete account.
You can also ask us to delete it. Contact us from the phone number on your account, so we can check it is you.
Deleting your account does not cancel a plan that is still running. It keeps being delivered until it ends. If you want deliveries to stop, cancel your plan first.
Our Privacy Policy explains what is erased and what is kept.
Our policies
- Privacy Policy: what we collect, why, who we share it with and how long we keep it.
- Terms of Service: plans and prices, payment, deliveries, cancellation and refunds.